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If you own a single family home or duplex in the Town of Boone's town limits, the easiest place to start is to Contact Shannon Isaacs, Adoption Program and Sanitation/Recycling Coordinator, to see if you qualify for a free composting bin. However, if you don't qualify, don't fret! We still want you to compost in any capacity you can. That is why we have some alternative suggests on how to get started.
Fact: Electric vehicles typically have a smaller carbon footprint than gasoline cars, even when accounting for the electricity used for charging.
Fact: The greenhouse gas emissions associated with an electric vehicle over its lifetime are typically lower than those from an average gasoline-powered vehicle, even when accounting for manufacturing.
Fact: Electric vehicles can be plugged into the same type of outlet as your toaster! When you need to charge while on the road, you’ll find over 51,000 stations in the U.S. available to the public. Additionally, the Town of Boone has 6 free public charging stations which can be found on the Town of Boone PlugShare Map.
Fact: Electric vehicle range is more than enough for typical daily use in the U.S.
Police officers in North Carolina use blue lights. There are many types of police cars with many different looks and colors. If you see blue lights behind you, you are required to pull over to the right in a safe place for you and the officer out of traffic. If it is an unmarked police car it will still have blue lights. Most officers will be in police uniform with identification and police badge. If the officer is a plainclothes officer, you may ask to see their identification and badge. Sit and wait for the officer to request your valid driver’s license, insurance, and registration cards.
Often the officer will do computer checks of the vehicle before approaching your vehicle. You should remain in your vehicle and not exit unless told to do so. It is a good practice for you to place your hands on the steering wheel or where your hands can be seen by the officer so the officer does not perceive you as a threat. Have your passengers do the same with their hands. You can turn on the interior light.
The officer will likely ask for your:
If you are driving without a driver's license you will either receive a citation (which means that you will be given a ticket with a date to appear in court). The other option that the officer has is to make an arrest. The decision is up to the officer's discretion. The more you can cooperate and be honest with the officer to provide identifying information the greater your chances are of receiving a citation and not getting arrested.
You are not required to do anything if you get a warning.
The Boone Police Department does not generally report arrests to ICE. It is rare that officers would even ask your legal status, as we do not have the authority to enforce immigration laws.
Yes, of course. The Boone Police Department will its best to help anyone regardless of legal status or ability to speak English.
We patrol all neighborhoods. Areas that have higher crime generally receive more patrol activity. We also respond to calls for service throughout the town of Boone and requests for extra patrols.
All local law enforcement agencies can, and generally do, conduct check points.
Police officers are public servants and guardians of the community. Police officers have the duty to uphold the law, but we want to do so in the most professional manner possible. While the vast majority of police officers are honorable and do the right thing if you feel like our officer did something wrong you may make a complaint. If you have a complaint about a Boone Police
Officer you can contact the Boone Police Department at 828-268-6900 and ask to speak with a supervisor. The supervisor will take your complaint and investigate the situation.
That is a great question, but unfortunately, it is not one we can help with if you are not here legally. This involves state law. Police only enforce the law we do not write the law.
Any documents that can help identify you are better than nothing if you cannot get an official State identification.
The Boone Police are not doing round-ups. We have been invited to many meetings and no one has been arrested yet. Also, please understand that we cannot give people permission to break the laws that we are responsible to enforce, such as driving without a license, etc.
Contact the appropriate person(s) or office listed below. If you do not get a satisfactory response, you have the right to make a formal complaint to the Board of Education, individual school principal, Boone Police Department, or NAACP - Watauga (whichever is appropriate).
Call 911. Boone Police will help anyone who calls us for help. We do have translation services that we can call upon if needed.
Wastewater is sewage. This charge covers transport and treatment of sewage, from residential and commercial sources. The Town of Boone releases treated wastewater safely into the New River.
The Town of Boone is responsible to repair leaks between the water meter and the street. The customer is responsible to repair leaks between the water meter and their house.
If your regular meter reading has unusually high consumption it may be an indication of one of the following problems:
If you have any questions, Contact Public Utilities or Contact Utility Billing.
The Town of Boone’s water comes from Winkler’s’ Creek and the South Fork of the New River. The water is treated at our water treatment facility and delivered to your house via underground pipes.
Contact Public Utilities to report concerns about the taste, smell or appearance of your water. Hydrant flushing may be required to clear lines of cloudy water due to construction or maintenance of water mains.
Contact Public Utilities for water pressure problems.
The range of water pressure is between 40 and 225 psi (pounds per square inch).
To report water leaks, Contact Public Utilities.
If a fire hydrant is leaking, Contact Public Utilities.
Report the overflow immediately and Contact Public Utilities.
If there is a sewer backup at your home, please Contact Public Utilities.
The Town of Boone is not currently under any water restrictions.
To insure continued accuracy, the Town of Boone schedules to replace water meters every 10 years.
Hydrants are opened twice per year to clear out sediment and keep the hydrants in good working order in case of fire. Some hydrants at the edges of the city limits where water is not running through the lines at high volumes are also flushed more regularly in order to maintain water quality.
When the Town of Boone digs a hole in the street, we are generally repairing or replacing water or sewer lines.
Recyclables accepted in your 96-gallon recycling cart are listed below.
Items not accepted in your 96-gallon cart are listed below:
Contact Public Works Department for proper disposal of the above non-recyclable items.
Contact Republic Services, Incorporated if your recycling cart is damaged or lost.
The Public Works Department invites residents to bring applicable recyclables to the Public Works building located at 321 E. King St, Boone, NC 28607. Listed below are the accepted items:
Recycle mixed paper by placing it in their roll-out carts and leaving said carts outside and to the right of the Public Works building.
Mixed paper can include:
The public is also invited to recycle corrugated cardboard in the green corrugated cardboard recycling dumpster located inside the gate in the back of the parking lot to the left of the Public Works building between the hours of 7 am and 4 pm.
Deliver oil/filters to the Fleet Maintenance garage at the first bay garage door on the left side of the building.
During office hours (8 am to 5 pm) the following items can be dropped off for recycling:
To determine whether your property is located within a Special Flood Hazard Area please contact the Town of Boone Planning and Inspections Department by phone at 828-268-6960 or visit the North Carolina Flood Risk Information System website where you can conduct a search based upon your address.
To determine whether the Town of Boone has an elevation certificate on file for your structure, please contact the Town of Boone Planning and Inspections Department by phone at 828-268-6960.
Maintaining the drainage system on private property is the owner’s responsibility
Please see below for tips on how to reduce the chance of stormwater from ponding on your property:
WaterSense is the Environmental Protection Agency’s labeling program for water efficiency products. WaterSense labeled toilets use an average of only 1.28 gallons of water per flush and have passed rigorous testing standards.
No. Individual customers may choose to install the toilet. If you purchase a toilet through a plumber, be sure the model number of the toilet is listed on the receipt.
Yes. However, you will be held responsible for gaining the appropriate approval from your landlord.
No. As long as the toilet is an high efficiency toilet (HET) on the EPA’s WaterSense List, a customer can buy it from any retailer, even online, but we will require the original invoice(s) or sales receipt(s) sent in with the application. The Public Utilities Department advises the customers to keep a copy of sales invoice(s) or receipt(s) for their records.
This will depend on the toilet purchased, as some toilets come in complete kits. It may be possible that a new wax ring or additional bolts may be needed when purchasing the toilet. Check with your retailer or plumber to ensure you have all the equipment needed to have a working toilet.
Once all required information is received by staff, a check will be mailed to the qualified applicant who is a town water customer.
Usually checks will arrive by mail in 6-8 weeks.
As part of the rebate process, customers must agree to allow a post installation inspection.
The program is offered on a first come, first served basis and will function as long as allocated funds permit.
That is unlikely. No retailer will have every toilet, but approved toilets are available locally. Many plumbing supply stores can special order toilets as well.
Bills are always due the 20th unless it is a weekend or holiday. Then they will be due the next business day.
The bills are sent out the first of every month.
We use a third party processor for online payments and they don't recognize you as a customer until your first statement is created.
Once you receive your first statement, right above the portion that you tear off if you're mailing your payment is a website and registration code to sign up.
No, the Town of Boone is only in charge of water and sewer utilities. The electric utility providers are:
Blue Ridge Energy
New River Light and Power