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The original item was published from 10/12/2023 3:37:24 PM to 12/1/2023 12:00:01 AM.

News Flash

Town of Boone Career Opportunities

Posted on: October 17, 2023

[ARCHIVED] Residential Liaison/Housing Specialist

Residential LiaisonHousing Specialist News Flash

The Town of Boone Planning & Inspections Department is seeking qualified applicants for the position of Residential Liaison/Housing Specialist.  This employee serves as the Planning and Inspections team member in Advanced Planning responsible for creating, coordinating, implementing, programming, and maintaining the towns housing policies, initiatives, programs with a focus on accessible and affordable housing.  Responsibilities also include reviewing housing related regulations within the Town to align with Town goals.  This position will serve as the Residential Liaison for town citizens to assist with identifying the correct path on questions/concerns on minimum housing, occupancy, neighborhood conservation districts, and other residential use issues.   This work includes assisting boards, committees and commissions and performing planning studies; all other related work as required. The Residential Liaison/Housing Specialist will collaborate with the entire department to be effective and efficient while executing responsibilities.

This is sedentary work requiring the exertion of up to 10 pounds of force occasionally and a negligible amount of force frequently or constantly to move objects, and some light work requiring the exertion of up to 20 pounds of force occasionally, up to 10 pounds of force frequently, and a negligible amount of force constantly to move objects; work requires reaching, standing, walking, fingering, grasping, and repetitive motions; vocal communication is required for expressing or exchanging ideas by means of the spoken word; hearing is required to perceive information at normal spoken word levels; visual acuity is required for preparing and analyzing written or computer data, use of measuring devices, determining the accuracy and thoroughness of work, and observing general surroundings and activities; the worker is not subject to adverse environmental conditions.

Essential Functions/Typical Tasks:

The essential functions or duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position.

  • Create, develop, coordinate, implement, program, and maintain the towns housing policies, programs (for example: the towns neighborhood conservation district program), and strategies in collaboration with other staff, boards, committees, and other interested parties.
  • Provide outreach to citizens and community groups as the Town’s residential liaison to assist in finding the correct path to resolve common residential issues (occupancy, minimum housing, etc.).
  • Attend and facilitate meetings regarding housing policies and programs.  
  • Provide support to the Director and appear before any necessary boards and/or committees on housing issues, policies, and projects.
  • As necessary provide staff support to boards and commissions as related to residential development. 
  • Works in partnership with for- and nonprofit- housing developers to create and preserve accessible and affordable housing.
  • Assists the Director with the review and revision of codes, guidelines, and regulations pertaining to housing development.
  • Assists the zoning administration team and developers in interpreting the Town’s inclusionary zoning regulations and related guidelines.
  • Provides outreach to developers, property owners, and brokers to encourage collaboration with town goals.
  • Manages the preparation of legal documents securing affordable housing obligations.  
  • Performs similar or related work as required, directed or as situation dictates.

Knowledge, Skills, and Abilities:

  • Excellent written and verbal communications skills, including public presentation skills, with sensitivity to the information needs of stakeholders and audiences.
  • Excellent interpersonal skills for establishing and maintaining effective working relationships with staff, other departments, elected officials, media, and the public.
  • Effective team building and leadership skills including consensus-building to resolve conflicts, negotiate agreements and gain cooperation among competing interest groups.
  • Develop strategic partnerships and contacts with community representatives, external agencies, and other organizations.
  • Ability to work on several projects or issues simultaneously
  • Ability to manage projects effectively and meet firm deadlines
  • Present technical information clearly, concisely, and in an informative and interesting manner to elected officials and the public orally and in writing. 
  • Analyze problems, identify alternative solutions, project consequences of proposed actions and implement recommendations in support of goals. 
  • Make decisions independently while under general policy and strategic guidance while keeping the Director informed.
  • Model behaviors expected throughout the Town and Departments, including unquestioned integrity, a strong work ethic, respect of others, high motivation and the ability to self-start and work independently, as well as in a team.
  • Promote a culture of inclusiveness that embraces the Town’s diversity and works to engage all facets of the community in civic affairs and departmental programming.
  • Follows department goals and objectives and closely monitor progress toward achieving those goals.
  • Interpret, explain, and apply complex guidelines, codes, regulations, policies and procedures. 
  • Conduct complex research projects, evaluate alternatives, make sound recommendations, and prepare effective technical staff reports. 
  • Knowledge of computer programs and applications, which may include Microsoft Office, Internet applications, and database management; GIS programs and applications.

Education and Experience:

Any combination of education and experience equivalent to graduation from an accredited college or university with major course work in planning or a related field and considerable professional experience in a housing related field.

Special Requirements:

Possession of an appropriate driver's license valid in the State of North Carolina.


$61,953    Employee will serve a six-month probation.

Special Note:

All offers of employment are subject to successful completion of a controlled substance screening, medical examination and extensive background check.

To apply, please fill out the Town of Boone Employment Application

If you prefer a hard copy, please fill out the Town of Boone Employment Application (PDF) and Email Linda Councill the complete application. You can also fax the application to (828) 268-6208, mail the application to P.O. Box 192, Boone, NC 28607 OR return the application to Town Hall at 567 W. King Street in Boone, NC 28607.

TOB is an EOE.



Paper Job Description (PDF)
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